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Mar 09, 2021 · Upon setup, an error message displays with the error code RDK-03013. I have tried two different cable cables and unplugged the box multiple times. Additionally, the wireless restart available on the app doesn’t seem to actually restart the box. I don’t know what else to do. "RDK-03013 error," is about XFinity-Comcast Television.
The following services have been performed by technicians in the last 2 months: 1) New line from pole to house was installed 2) 3 different Contour Boxes were installed and tested only to have the RDK03033 issue happen with each one of the boxes 3) New coax cable was ran from the box to the inside of my house to the DVR box 4) Cable Signal …
· With your TV set to the input you normally watch cable on (where you’re seeing the RDK-03013 code), Check the back of your TV and the back of the cable box and make sure all cables are plugged in tight. Unplug your cable box’s power cord; Wait 30 seconds, then plug the cable power cord back in. Watch the screen to see if the cable box "boots up".
Apr 23, 2020 · For that: Unplug the power from your Internet Router and all the Cable equipment. Unplugging from the socket. Press and hold the “ Power ” button on your Internet Router and the Cable box for 30 seconds. Plug the power back in and wait for internet services to start. Plugging power back in. Check to see if the issue persists.
Solution Code. To resolve this issue, you may need to try the following: Ensure cable connections are tightly secured. Unplug TV Box from electrical outlet. Wait 10 seconds, then plug back in to restart. For more information, please see Restart Your X1 TV Box. If you continue to experience issues, please Contact Us using the method that is most …
Feb 17, 2020 · I can watch ESPN on that TV all day long until I tried to change channel (to any other channel) and it will display a screen saying "We are having trouble connecting to the internet …check your connections blah blah blah…RDK-03033". I then turned on TV#2 and it’s on CNN, OK tried changing channel, same message.
Error Code: RDK-03013 indicates that your X1 Box lacks the prerequisite signal to function or that it is not activated. At this point, try to properly tighten the coax cable, then restart your set-top-box by long-pressing the power button for at least 10 seconds before releasing it. What is status code 225 on Comcast?